What to Know

  • To view all blocked senders and domains, go to Settings > View All Outlook Settings > Mail > Junk Email.
  • To unblock a sender or domain, select the trash can next to the entry you want to unblock. 

This article explains how to unblock an email address or domain on Outlook.com and Outlook Online.

Unblock a Blocked Sender

There might be other ways you’re blocking email addresses in Outlook, so be sure to read through all steps below to make sure you’re opening your account enough to get mail from the recipient in question.

To unblock addresses from your blocked sender's list:

  1. Go to Settings.

    Outlook.com interface.

  2. Select View all Outlook settings.

    View all Outlook settings link

  3. Select Mail.

  4. Select Junk email.

    Viewing Junk email options within Outlook.com website

  5. In the Blocked Senders and domains section, you'll see a list of senders that you've blocked in the past.

  6. To remove an address, select the trash can next to the email address.

  7. Select Save.

    Saving Junk email options within Outlook.com website

  8. Close the Settings window.

This also works on addresses blocked with a Sweep filter.

FAQ

  • How do I unblock emails in Gmail?

    Unblocking an email through Gmail requires either adjusting your filter or undoing a Google Block, depending on how the email was blocked in the first place.

  • How do I unblock an email in Yahoo Mail?

    If you've already blocked an email in Yahoo Mail and need to undo that action, open Settings > More Settings > Security and Privacy, then select the Trash icon next to the blocked email.

  • How do I unblock emails in Apple's Mail app?

    If possible, open a message from the blocked email address and select the arrow icon next to the sender's name in the header, then select Unblock Contact. Or select Mail > Settings > Junk Mail > Blocked to directly access and manage your Blocked list.

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