This article explains what to investigate when your iPhone camera's software (or hardware) is acting up, and how to fix it.

How to Fix iPhone Camera Not Working Due to Software

When your iPhone camera is not working, take these steps to test it and solve the problem.

  1. Test with FaceTime. Perhaps the quickest way to test both front and back cameras is with the FaceTime app. Open the app with a friend and switch between the front and back cameras. It is the best app for testing whether the problem occurs with one or both cameras.

  2. Quit the Camera application. The problem with your camera may be the Camera app. Whether it’s frozen or not loading correctly, quitting the application could be all you need to do.

  3. Restart the iPhone. While restarting the phone may sound like an unlikely solution, you’d be surprised how many times this resolves problems. When you restart your iPhone, you clear the temporary memory of errors or hung-up apps. While some tech folks joke about turning things off and back on, it fixes many problems.

  4. Update the iOS software. Apple continuously improves and updates the operating system (iOS) on your phone. Updates to the Camera app are included in those iOS updates.

    If you haven’t updated your phone’s iOS software recently, your camera issues may be the result of outdated software. Check to see if your phone has the most current version of iOS that is appropriate for your iPhone.

  5. Reset the iPhone to default settings without erasing your content. Sometimes you or another app may change settings on your iPhone that cause your camera or Camera app to stop working or malfunction. One way to eliminate this possibility is to reset all the settings on your iPhone.

    The nice thing with the iPhone is that you can reset settings without losing your data, photos, and other personal documents. It is almost like a factory reset without the hassle of reloading and backing up everything.

    If you accidentally select Erase All Content and Settings in the Reset menu, all your content is erased, and the iPhone is returned to its factory settings.

  6. Factory reset the iPhone. The last-ditch software fix to try before contacting Apple is to set the phone to its factory settings. A fresh start may be the only fix for your problem.

    A factory reset deletes all your data on the phone, so make sure you have a backup.

Ideally, one of these steps has helped. If not, it's time to take a look at the hardware.

How to Fix iPhone Camera Not Working Due to Hardware

Hardware issues can often be easy to diagnose. Here's what to look for.

  1. Remove any lens obstruction. Lens obstruction is one of the more common reasons why your iPhone camera isn't taking pictures. First, make sure your hand or fingers aren't blocking the lens. It's easy to do, especially when you're excited to capture that perfect shot. Second, check if your phone case is wholly or partially blocking the lens. Some cases can be installed upside down on the iPhone.

  2. Clean the camera lens. Many of us shove our phones into pockets and bags with the lens exposed to whatever is lurking there. Take a clean microfiber cloth and wipe the lens. A dirty lens can also affect focus and cause your pictures to be blurry. So, if you have blurry photos or your camera does not focus properly, a quick wipe could fix all that ails your iPhone.

  3. Avoid overheating. When an iPhone gets too hot, things malfunction. If your phone is overheating, you should see an on-screen message stating the iPhone needs to cool down before you use it. If you see this message, turn off your iPhone for a few minutes to give it a chance to cool. If you haven’t seen this message but your iPhone feels hot to the touch, power it off.

    Even as few as 10 minutes can make a difference in the temperature of your phone. However, if it begins to overheat again for no apparent reason, go to your local Apple Store or the Apple Support website for repair or replacement details.

  4. Confirm the flash is turned on. Problems with the camera flash can be caused by either hardware or software. To check the software, make sure you haven’t turned off the flash in the Camera app. Look to the right of the lightning bolt at the top of the screen, and make sure that On is highlighted.

    Once you confirm it’s on, test the flash by turning on the flashlight. If it’s still not working, a trip to the Apple Store for further diagnostics is needed.

Causes of an iPhone Camera Not Working

There are several potential causes for an iPhone camera not working. You may only need to restart the Camera app or your iPhone, but the fix could be more complicated. Depending on how your camera is acting (if it is acting at all), you may want to try software fixes before hardware fixes or vice versa.

In general, if the camera isn't working at all, start with the software fixes. However, if the problem is limited to one complaint, such as a dirty lens, it makes sense to start with the hardware fixes.

FAQ

  • Which iPhone has the best camera?

    The iPhone 13 Pro Max used to be the top choice for camera quality, but it's since been eclipsed after the release of the iPhone 14 Pro Max. The 14 Pro Max uses a higher resolution display, the A16 Bionic chip, and offers a 48MP main camera, 12MP ultra-wide camera, and a 12MP 3x telephoto camera.

  • How do I set a timer on my iPhone camera?

    To set your iPhone's camera timer, open the Camera app and select the small arrow at the top of the screen. Next, select the Timer icon (it looks like a stopwatch or speedometer) and set the time you want.

  • How do I turn off the camera sound on my iPhone?

    You have a few options for turning off the camera sound for your iPhone. Flip the switch on the left side of the iPhone to turn off the ringer (and camera sound along with it), or turn the iPhone volume down in Control Center.

  • How do I scan with my iPhone camera?

    To scan something with your iPhone's camera, open the Notes app and then open an existing note or make a new one and then select the Camera button > Scan Documents. Line up the document to scan withe the camera guides on the iPhone's screen or manually adjust the guides, then select Keep Scan > Save.

  • How do I invert the camera on my iPhone?

    Open Settings > Camera and turn on Mirror Front Camera under Composition. Be aware that this setting only affects the front-facing (or "selfie") camera, and the default iPhone camera app cannot mirror the rear-facing camera. For rear camera photos, invert the image in the Photos app.

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